Last updated: 1 September 2025
This website is operated by Coolsand Studio Ltd, trading as Enamel Badges (“we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal information.
- Who we are
Coolsand Studio Ltd (Company No. 16556960)
Registered in England & Wales
Registered Office: Kinetic Business Centre, Theobald Street, Borehamwood, Hertfordshire WD6 4PJ
Email: sales@enamelbadges.com Telephone: 0333 014 5562
We are the data controller for the information we collect through this website.
- What information we collect
We may collect:
- Your name, email address, phone number, and postal address (if you contact us or place an order)
- Payment details (processed securely by our payment provider)
- Website usage data such as pages visited and time spent on our site (via cookies or analytics tools)
- How we use your information
We use your personal data to:
- Process and deliver your orders
- Respond to your messages or enquiries
- Send updates or offers (if you’ve opted in)
- Improve our website and service
We do not sell or rent your personal data to anyone.
- Who we share information with
We only share information with:
- Payment processors (for secure transactions)
- Delivery companies (to fulfil your order)
- Website and email service providers (for site hosting and communications)
All partners are required to keep your data safe and use it only for the purpose intended.
- How long we keep your data
We keep your information only as long as necessary for our business and legal obligations — typically up to 7 years for order and tax records.
- Your rights
You have the right to:
- Access the personal data we hold about you
- Ask us to correct or delete it
- Withdraw consent for marketing at any time
To exercise your rights, contact us at sales@enamelbadges.com. You can also raise concerns with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
- Cookies
Our website may use cookies or analytics tools to improve your experience. You can disable cookies in your browser settings if you prefer.
- Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page.