Badge Creation

Privacy Policy

Last updated: 1 September 2025
This website is operated by Coolsand Studio Ltd, trading as Enamel Badges (“we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal information.

  1. Who we are
    Coolsand Studio Ltd (Company No. 16556960)
    Registered in England & Wales
    Registered Office: Kinetic Business Centre, Theobald Street, Borehamwood, Hertfordshire WD6 4PJ
    Email: sales@enamelbadges.com Telephone: 0333 014 5562
    We are the data controller for the information we collect through this website.
  2. What information we collect
    We may collect:
    - Your name, email address, phone number, and postal address (if you contact us or place an order)
    - Payment details (processed securely by our payment provider)
    - Website usage data such as pages visited and time spent on our site (via cookies or analytics tools)
  3. How we use your information
    We use your personal data to:
    - Process and deliver your orders
    - Respond to your messages or enquiries
    - Send updates or offers (if you’ve opted in)
    - Improve our website and service

    We do not sell or rent your personal data to anyone.
  4. Who we share information with
    We only share information with:
    - Payment processors (for secure transactions)
    - Delivery companies (to fulfil your order)
    - Website and email service providers (for site hosting and communications)

    All partners are required to keep your data safe and use it only for the purpose intended.
  5. How long we keep your data
    We keep your information only as long as necessary for our business and legal obligations — typically up to 7 years for order and tax records.
  6. Your rights
    You have the right to:
    - Access the personal data we hold about you
    - Ask us to correct or delete it
    - Withdraw consent for marketing at any time

    To exercise your rights, contact us at sales@enamelbadges.com. You can also raise concerns with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
  7. Cookies
    Our website may use cookies or analytics tools to improve your experience. You can disable cookies in your browser settings if you prefer.
  8. Changes to this policy
    We may update this policy from time to time. The latest version will always be posted on this page.

Need some help?

We’re a family-run business, we're happy to give advice, and we’ll be delighted to take your call!

Get in touch - 0333 014 5562